All personal information We may collect (this includes, but is not limited to, both your name and your address) will be held and used according to the provisions laid out by the DPA 2018 (Data Protection Act 2018) and your rights under this Act.
Your privacy & the security of all your personal information are of utmost importance. Below, We have detailed what information we will collect from you, how this information is collected and what it is used for. Protection of your privacy, personal information & the rights detailed below applies to all interactions between Us and you on any platform – including this website, over the phone and social media.
You have several rights concerning your personal information and may exercise these rights any time you choose to do so
Within the following terms, “We” or “Us” refers to Sentimo UK. Sentimo UK is a trading name under the company Possibilities Unlimited Limited.
Possibilities Unlimited Limited is responsible for the processing of personal data as indicated in this privacy statement. Please Contact Us for more information.
We use the personal information provided by you in multiple ways, depending on the information we are provided with. If you cannot provide us with any information, our Goods & Services will be severely limited to you. If, for example, you failed to provide us with your name, address & account/payment card details when purchasing our Goods or Services, we would be unable to sell these products/services to you as we would neither be able to deliver said Goods or Services nor could we process your payment.
We may use the information you provide to:
You will from time to time be contacted via an automated computer system or software, without intervention of staff members working for Us or any other human being, if We believe the matter or content is of considerable consequence to you, for example:
Customers will receive automated emails after purchasing goods/services on the website. These messages are automatically sent from the WordPress website platform for the sole purpose of keeping you informed of the order you placed and its status.
Customers who have created accounts or in any way registered on the website will receive automated marketing emails. Such emails may, for example, be sent to customers who have saved Sentimo configurations, asked for colour samples, purchased a Sentimo product or subscribed to monthly newsletters
There may occasionally be some extraneous circumstances when your personal information may be passed on to third-party companies. These companies will also be in full compliance with the 2018 Data Protection Act. Some examples of when this may happen are listed here:
Should you wish to make a purchase of Goods on credit, your personal information may, with your consent, be passed onto relevant credit reference agencies
If We are by contract or law required to provide, for example, a regularity or public authority like the police with your personal information
We will never pass your personal information on to any other third parties without obtaining your express permission first.
We will under no circumstances sell your personal data to any third parties and will only provide third parties with your data if we are required to do so for the business’ performance, fulfilment of the contract we have with you or for compliance with statutory obligations.
We will hold on to your personal information only for as long as is strictly necessary to accomplish the purposes your information was collected for (as outlined above). We hold your personal information to accurately deliver Goods and allow Us to satisfy our warranty obligations. We typically hold personal information for 5 years after placement of an order, after which the information is archived.
You have the right to:
Our use of the personal information you have provided should in no way harm you or give you cause to complain or object. You are, however, fully within your rights to make a complaint should you in any way be inconvenienced or uncomfortable.
Please do not hesitate to Contact Us at any time to discuss your personal data protection rights.
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